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Katey’s Tip : Follow-Up Customer Service

Thursday, April 16, 2015

Business Buying Tips Sales and Shows

Service after the sale…

That’s a common phrase, but still something that pig breeders and sellers need to remember after each sale! Below is a list of Katey’s Tips to keep in mind after each online sale.

Immediately after the sale will provide sellers with:

-buyer information – winning bidder, lots won

-sale statistics – totals, unique visitors

Within 1-2 days after the sale sellers should:

-contact each buyer to determine delivery routes

-confer with the auction manager regarding buyer payment and payment plans

Within 30 days after the auction sellers should:

-confirm all buyers are paid in full

-deliver all of sale animals

-transfer registration papers on purebreds

-touch base or check-in with buyers

-receive settlement check from

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